Wednesday, May 13, 2020

Apex Dental Group Opening Monday, 5/18/20


13 May 2020

Dear Apex Dental Group Family,

We want you to know that we are here for you!

As we continue to face uncertainty as a community due to COVID-19 and the social distancing guidelines passed down from federal, state, and local leadership, our team at Apex Dental Group realize the continued importance of strong and on-going relationships.

We missed you greatly and are excited to announce that our practice will be opening as of Monday, May 18th, 2020 to provide a wider spectrum of dental care. We are ready with a new schedule in place that ensures the safety and comfort for both team and patients, as we return to full care and service. Our team is now reaching out to patients who have had to cancel their appointments due to the shut down as well as patients who are currently scheduled in the up-coming months. Our new scheduling options are designed to address individual oral healthcare needs and maintain a safe and sterile environment.
  • Each day all our team members check their temperatures.
  • Our front desk team members are equipped with masks and ample hand sanitizer to ensure both your safety and their own. Providers will also wear facial shields, hair cover and additional personal protective equipment (PPE) during treatment.
  • To minimize the number of people in our practice at any given time, we created space between appointment times to ensure that we maintain optimal standard precautions.
  • We will not have anyone waiting in our waiting area at this time. We ask that you call us at 919-362-1341 when you arrive and wait for us to escort you into our facility. Expect that our team members will:
  • Review again our COVID-19 screening questionnaire and update your medical history
  • Meet you at your car and take and record your temperature before you exit your car
  • Ask you to wear a mask or face covering and sanitize your hands when you enter our facility
  • Ask you to rinse with hydrogen peroxide-based mouth wash before and after treatment
  • We will limit treatments that produce a high degree of aerosols:
  • We will hand scale and reserve ultrasonic instrumentation only when indicated, using a high-volume evacuation system to collect aerosols.
  • No polishing unless severe staining to reduce aerosol.
  • We will continue to disinfect and sterilize our workspaces, equipment, and instruments, according to our high standard infection and sterilization protocol.
  • Our front desk team members will disinfect our checkout areas.
We also know that during these unprecedented times obstacles like additional time off from work and financial concerns can be barriers to ideal care. To meet your needs, we developed new finance options, same day dentistry solutions, and extended hours to make sure dentistry remains affordable with minimal time expended for all those in need.

Rest assured, we at Apex Dental Group always place the health and well-being of patients and our team first. We will continue to reach out and update you on a regular basis through various forms of contact. Please follow us on Facebook, Instagram, Twitter and at our website ( for up to date information as well as tips and resources on how to maintain your oral hygiene at home during these times.

We look forward to seeing you all again and catching up with you at your next appointment.

Dr. J. Kitzmiller, III

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